• Skip to main content
  • Skip to footer
  • Denton, TX (940) 382-6900
  • Frisco, TX (469) 301-2300
  • Patient Portal
  • Schedule an Appointment
  • Home
  • Meet Our Providers
  • Services
    • Disease Management
    • Preventive Services
    • Surgical Procedures
    • Diagnostic Services
    • Physical Exams
    • Wellness
  • Patient Center
    • Patient Forms
    • Insurance Information
    • Patient Portal
  • FAQs
  • Blog
  • Patient Education
  • Contact & Locations
    • Denton Office
    • Frisco Office

FAQs

Star Medical Associates - Dr. Rani Anbarasu - health and wellness - Wound Care - Skin Lesion Removal - preventive care - physical examination - sports physicals near me - chronic disease management - internal medicine doctor near me

FAQs

Welcome to Star Medical Associates, with two offices to serve you in the Dallas-Fort Worth metro area. Dr. Rani Anbarasu and her staff receive all sorts of questions from patients, especially those who are new to the practice. We’ve collected some of the most frequently asked questions here.

Please take a moment to review these questions to see if yours is answered here. If not, feel free to contact us, and we will be happy to help you in any way we can. You can reach us at (940) 382-6900 in Denton, Texas, or (469) 301-2300 in Frisco, Texas. You can also request an appointment with Dr. Rani Anbarasu now.

What if I need a medication refill?

We ask that you be responsible in anticipating the need for refills. Requests may take up to 72 hours to process.

For more information, please see our Prescription Refill Policy.

How do I get my lab results?

Lab results are available for viewing on our secure patient portal after the results have been reviewed by your healthcare provider. If you do not yet have access to the patient portal, please contact our office. If you do not have access to the internet, you may request a printed copy of your lab results from your provider.

How do I get a referral to a specialist?

When you need to see a specialist, your doctor will create a referral for you during your office visit. Please note, however, that some referrals require insurance preauthorization, and it may take 3 - 5 business days for us to process them.

Who do I call if I have a question about my bill?

You may reach the Star Medical Associates billing office at (817) 997-4731.

When should I have a complete physical?

It depends on your age, gender, and whether you have existing medical conditions that require monitoring.

Generally speaking, healthy men and women should have a physical according to the following table:

Your Age You Should Have a Physical
20s Every 5 years
30s Every 3 years
40s Every other year
50+ Every year

Women should have a yearly well-woman exam that may or may not include a Pap test. Women should also have a mammogram every year.

Ask your doctor what type of physical schedule is appropriate for you.

How do I get in contact with someone in an emergency?

If you’re experiencing a medical emergency, please call 911. Do not wait!

What's the medication "call-in" policy? What about narcotics?

We don't call in most medications because this is not a good practice. We DO NOT call in narcotics or other controlled substances. If you think you need treatment for a problem, come in and let one of our providers examine you.

For more information, please see our Prescription Refill Policy.

What insurance plans do you accept?

We participate in Medicare and most HMO, PPO, and traditional indemnity insurance plans.

For more information, please see our Insurance Information page for a list of the plans we currently accept.

Call our office to inquire about your particular plan. You can reach our expert billing staff at (817) 997-4731.

Do I need to send my old records to you prior to my first visit?

Old records are useful to have for patients with complicated health histories. However, for the most part, old records are not necessary for your first visit at Star Medical Associates.

Can you treat my whole family? Or does my child need to see a pediatrician?

At Star Medical Associates, we treat patients age 18 and up.

Is a physical covered by insurance?

Your coverage will depend on your specific plan. Having insurance does not necessarily mean your routine or preventive care is covered. Medicare doesn't cover routine physicals, and its preventive care is limited to certain types of tests and exams, as well as how often those tests or exams can be provided.

You should verify your benefits prior to services being rendered.

Can I be assured of total confidentiality?

All our employees sign a confidentiality agreement regarding the use and care of your medical information. This is a cardinal rule for our practice. We understand our legal obligations to protect your privacy, according to the privacy provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is federal law. For more information, see our Privacy Policy.

If you have any concerns regarding privacy and confidentiality, just ask! You can reach us at (940) 382-6900 in Denton, Texas, or (469) 301-2300 in Frisco, Texas.

Is your physician board-certified?

Yes, Dr. Rani Anbarasu of Star Medical Associates has taken and passed the examination given by the American Board of Internal Medicine. It's retaken every 10 years because internal medicine is one of the medical specialties that requires its members to undergo recertification.

Find out more about Dr. Rani Anbarasu now.

Footer

Star
Medical Blog

Learn about the latest advances in healthcare, plus get news about our practice.

Learn More

Patient
Education

Learn about common medical conditions and treatments in our interactive articles.

Learn More
Read Reviews
Leave A Review
  • Home
  • Meet Dr. Rani Anbarasu
  • Services
  • Patient Center
  • FAQs
  • Blog
  • Patient Education
  • Contact & Locations
  • HIPAA Privacy Policy
  • ADA Accessibility Statement
  • Sitemap

4206 I-35 Frontage Road
Denton, TX 76207
(940) 382-6900

2440 Timber Ridge Drive, Suite 104
Frisco, TX 75034
(469) 301-2300

Copyright © · Star Medical Associates ·
All Rights Reserved
iHealthspot Medical Website Design and Medical Marketing by iHealthSpot.com

At Star Medical Associates, Dr. Rani Anbarasu offers a number of healthcare services including Disease Management, Preventive Services, Surgical Procedures, Diagnostic Services, Physical Exams, and Wellness.